Suffolk Concrete & Masonry, Inc.
Suffolk Concrete & Masonry, Inc.
Nesconset, NY 11767
ph: 631-747-0237
fjm6812
1. QUESTION:
HOW LONG WILL MY JOB / PROJECT TAKE TO COMPLETE?
ANSWER:
JOB DEPENDENT - SMALL SIZE JOB OR REPAIR A DAY OR LESS, MEDIUM SIZE JOB 3-5 DAYS, LARGE SIZE JOB 5-7 DAYS
2. QUESTION:
WILL YOU, YOURSELF BE ON THE JOB?
ANSWER:
YES, WHEN IT COMES TO THE INSTALLATION OF THE FINISHED PRODUCT YOU, THE CUSTOMER ARE PAYING FOR. NO, WHEN IT COMES TO THE ROUGH OUT OR MATERIAL SET UP. WE OVERSEE ALL JOBS AT DIFFERENT STAGES, ON DIFFERENT LEVELS, FOR DIFFERENT REASONS. IT IS IMPOSSIBLE TO BE ON ALL JOBS, AT ALL TIMES, AND AS A RESULT WE RELY HEAVILY ON OUR ABILITY TO COMMUNICATE WITHIN THE COMPANY BETWEEN OFFICE & FIELD.
3. QUESTION:
WHERE ARE YOU LOCATED?
ANSWER:
NESCONSET, N.Y. 11767 - WE HAVE YARD SPACE FOR EQUIPMENT, MATERIALS, & MEETING PURPOSES ONLY. SALES APPOINTMENTS ARE CONDUCTED AT THE HOMEOWNERS RESIDENCE OR JOB SITE TO VISUALLY CONFIRM VARIOUS ASPECTS OF THE PROJECT
4. QUESTION:
WHO WILL BE ON THE JOB? HOW MANY MEN? WHAT TYPES OF CREWS DO YOU HAVE?
ANSWER:
TOTAL OF 3 CREWS. MECHANICS, APPRENTICES, LABORERS, & ANY COMBONATION THEREOF.
5. QUESTION:
WHAT DO YOU NEED FROM ME THE CUSTOMER, BEFORE OR AFTER THE JOB?
ANSWER:
BEFORE......... ACCESS TO WATER, ELECTRIC, & NO PETS. AFTER.......... STAY OFF CONCRETE UNTIL FULLY CURED. SWEEP SAND INTO JOINTS FOR INTERLOCKING PAVERS ON AN AS NEEDED BASIS.
6. QUESTION:
WHAT IS THE PAYMENT ARRANGEMENT?
ANSWER:
SPECIFIED ON CONTRACT - 10% DEPOSIT UNPON CONTRACT SIGNING. 1ST / 3RD OF REMAINING BALANCE UPON ROUGH OUT OF PROJECT. 2ND / 3RD OF REMAINING BALANCE UPON MATERIAL DELIVERY. 3RD / 3RD (FINAL PAYMENT) UPON COMPLETION & CUSTOMER SATISFACTION.
7. QUESTION:
WHEN CAN YOU START?
ANSWER:
USUALLY WITHIN 30 DAYS OF CONTRACT SIGNING & RECEIPT OF DEPOSIT, IF NOT SOONER. TIME FRAMES ARE CONDITIONAL BASED UPON WEATHER CONDITIONS, MATERIAL AVAILABILITY, AND NO CHANGE ORDERS.
8. QUESTION:
CAN YOU DO ANY BETTER ON THE PRICE? WHAT ABOUT CASH?
ANSWER:
OUR PRICES ARE GIVEN OUT ON A CASH BASIS. ADDITIONAL DISCOUNTS ARE GIVEN BASED ON COMPETING AGAINST A WRITTEN ESTIMATE. SALESPERSON AT TIME OF SALE DETERMINES DISCOUNT.
9. QUESTION:
DO YOU HAVE ANY REFERENCES?
ANSWER:
AVAILABLE UPON REQUEST, - BASED ON JOB TYPE & LOCATION.
10. QUESTION:
DOES THE PRICE INCLUDE EVERYTHING?
ANSWER:
YES, ALWAYS, ALL PRICES ARE INCLUSIVE OF LABOR, MATERIALS, AND CLEANUP.
Copyright 2010 Suffolk Concrete & Masonry, Inc.. All rights reserved.
Suffolk Concrete & Masonry, Inc.
Nesconset, NY 11767
ph: 631-747-0237
fjm6812