F & B CONCRETE & MASONRY, INC.

3 HARNESS COURT
YAPHANK, NY 11980

ph: 631-747-0237
fax: 631-776-1835

FAQ:

F & B CONCRETE & MASONRY, INC.

TOP 10 MOST COMMONLY ASKED QUESTIONS:

1. Question: How long will my job / project take?

     Answer: Job dependent: small size job or repair a day or less, medium size job 3-5 days, large size job 5-7 days.

2. Question: Will you, yourself be on the job?

     Answer: Yes, when it comes to the installation of the finished product you are paying for. No, when it comes to rough out or material set up. We oversee all jobs at different stages, on different levels, for different reasons. It is impossible to be on all jobs at all times, and as a result we rely heavily on our ability to communicate within the company between office & field.

3. Question: Where are you located?

     Answer: Yaphank, N.Y. - we have yard space for materials, equipment, & meeting purposes only. Sales appointments are conducted at the homeowners residence or job site to determine aspects of the project.

4. Question: Who will be on the job? How many? What types of crews do you have?

     Answer: Total of 3 crews. Father, son,  - mechanics, apprentices, laborers, and any combonation thereof.

5. Question: What do you need from me the customer before or after the job?

     Answer: Before.......... access to water, electric, no pets. After............... stay off concrete or stampcrete until cured. Sweep sand into joints for pavers on an as needed basis.

6. Question: What is the payment arrangement?

     Answer: Specified on contract - 10% deposit upon contract signing, 1/3rd of balance upon rough out of project, 1/3rd of balance upon materials, 1/3rd of balance upon completion & customer satisfaction.

7. Question: When can you start?

     Answer: Usually within 30 days from contract signing & deposit received, if not sooner. This time frame is conditional based on weather conditions, material availability, and no change orders.

8. Question: Can you do any better on the price? What about cash?

     Answer: Our prices are given as cash prices. Additional discounts are given based on competing against a written estimate. Salesperson at time of sale determines discount.

9. Question: Do you have any references?

     Answer: Available upon request,  - based on job type & job location.

10. Question: Does the price include everything?

     Answer: Yes, Always, all prices are inclusive of labor, materials, & cleanup.

3 HARNESS COURT
YAPHANK, NY 11980

ph: 631-747-0237
fax: 631-776-1835